TokensClub
Console ↗
TokensClub documentation

Contact us

For account, API, usage or top-up questions, prepare the details below and contact support.

Support contacts

Response and resolution times depend on support confirmation. Sending an inquiry does not confirm a refund or balance credit.

AI subscription top-ups and recharge codes

The TokensClub store on 16688 offers AI subscription top-ups and TokensClub API recharge codes. Read the product details for account and region eligibility, service duration, delivery steps and after-sales terms. Prices and stock are shown in the store.

Visit the top-up store ↗

Buying a subscription does not add TokensClub API balance. After buying a TokensClub API recharge code, return to the wallet and redeem it to credit your balance.

Keep the order ID and product name for store inquiries. Use the store’s support or the contacts linked on this page.

API and account questions

Include the time and time zone, client and version, model ID/group, endpoint, HTTP status and request ID if available. Describe the expected and actual result and how to reproduce it. Redact sensitive information from screenshots.

Check service status · Read troubleshooting steps

Top-up, order and refund questions

Include your platform account ID, payment method, order ID, payment time, amount and currency. For crypto payments, include the transaction hash. For code-store purchases, look up the order first, then provide the store order ID and an error screenshot. If a paid order is not credited, check your wallet and order before paying again.

Read the top-up and redemption guide · Open your wallet

Before sharing details

Do not send your full API key, password, verification code, wallet private key or recovery phrase, full card number, or unused recharge code. Keep order details and private conversations out of public groups. If a key is exposed, disable and replace it in the console first.
Updated: 2026-11-02 · Features depend on the active platform configuration